Wholesale Pre-Book Program

Advance sourcing for weddings, events and high-volume work

A pre-book is a request to source specific varieties, colors and quantities for a scheduled date. It is the most reliable way to plan for weddings, large events and high-volume weeks.

Working With Ramirez

Ramirez Wholesale Flowers is a wholesale supplier and distributor serving retail florists, floral designers and event professionals throughout San Diego County, Orange County and the Temecula Valley.

Our role is to supply product. Design, planning and client decisions remain with you, the floral professional. Pre-books are fulfilled according to availability and the varieties and quantities you submit.

Pre-Books and Daily Inventory

	Daily Inventory	Pre-Book
Description	Product currently in our cooler	Product sourced for your date
Best suited for	Everyday work and immediate needs	Weddings, events and large quantities
Minimum	No minimum · sold by the wholesale bunch	$400
Lead time	Same day	14+ days
Selection	Current availability	Requested varieties and colors

For smaller quantities or same-day needs, visit our Walk-In Warehouse.

The Pre-Book Process

Pre-books are available to customers with an active wholesale account. Open a wholesale account

1. Submit your request at least 14 days before your event date, through your sales representative, by email to info@ramirezflowersinc.com, or online.
2. We source for your date. Your request is sourced specifically for your scheduled date. Your representative will contact you regarding any shortages or substitutions.
3. Check your status. A few days before your scheduled date, contact your representative or our main office to confirm the status of your pre-book and any substitutions.
4. Receive your order by pickup at our Vista warehouse or scheduled local delivery.

Include with every request: event date, pickup or delivery, variety and color for each item, quantities in bunches or stems, and acceptable alternatives for key items.

Checking Your Pre-Book Status

We strongly recommend contacting your sales representative or our main office at (760) 602-8348 a few days before your scheduled date to confirm the status of your pre-book, including any shortages or substitutions. This is the best way to stay informed and plan around any changes before your event.

How Our Representatives Can Help

Our sales representatives know our product. They can recommend specific varieties, help locate a particular color or style, suggest alternatives, and advise on current and seasonal availability.

We do not provide design consultation, color palette or style decisions, recipes or stem-count calculations. Quantities and design decisions are determined by you.

Availability and Substitutions

Availability is affected by season, growing conditions, weather, market demand and freight, and can change after a request is placed. For this reason, pre-books are requests, not guarantees, and earlier submissions have the best likelihood of fulfillment.

If a requested item is unavailable, your representative will contact you with the closest available alternative. We ask that all pre-book customers remain open to substitutions.

• Substitutions are communicated by phone, text or email. Your approval by reply, or acceptance of the product at pickup or delivery, constitutes acceptance.
• Accepted substitutions are final and are not eligible for refunds or discounts.
• If a substitution is declined and no suitable alternative is available, the item will be credited to your account.
• If we are unable to reach you, the item will be credited to your account.

Natural variation in color, head size, stem length and bloom stage is inherent to fresh product and is not considered a defect.

Minimums, Pricing and Timing

• Minimum: $400 per pre-book. Accounts ordering on a regular weekly schedule may discuss order requirements with their representative.
• Pricing: wholesale pricing reflects current market conditions and may vary with season and demand; holiday and peak-season pricing is typically higher.
• Lead time: 14 days or more. Holidays and peak wedding season require additional lead time.

Receiving Your Order

• Pickup: at our Vista warehouse on your scheduled date, during business hours.
• Local delivery: San Diego County, Orange County and the Temecula Valley. Minimums and fees vary by location.

Please report any quality concerns, shortages or incorrect items to your representative within 24 hours, with photos.

Frequently Asked Questions

Can I pre-book a small quantity?
Pre-books carry a $400 minimum. For smaller quantities, our Walk-In Warehouse offers daily inventory.

Do I need an account to pre-book?
Yes. Pre-books are available to customers with an active wholesale account. Open a wholesale account

Can your representatives recommend varieties or help locate a specific color?
Yes. Share what you're looking for, and your representative can recommend varieties and advise on availability.

Do you assist with color palettes, recipes or quantities?
No. Design decisions and quantities are determined by you and your client.

Is my pre-book confirmed once submitted?
Your request is sourced for your scheduled date. For the latest status, including any substitutions, contact your representative or our main office a few days before your date.

Are accepted substitutions refundable?
No. Accepted substitutions are final.

Wholesale Pre-Book Terms

By submitting a pre-book request, you agree to the following terms.

Eligibility

1. Pre-books are available only to customers with an active wholesale account in good standing.

Requests and availability

2. All pre-books are requests and are subject to availability. Submission does not guarantee specific varieties, colors, quantities or stem lengths.
3. Availability may change after submission due to season, growing conditions, weather, market demand or freight.
4. Ramirez Wholesale Flowers will make every reasonable effort to fulfill each request as submitted.

Wholesale supply and quantities

5. Ramirez Wholesale Flowers is a wholesale supplier. We may recommend varieties and available alternatives but do not provide design consultation, color palette or style decisions, recipes or stem-count calculations. Design decisions and quantities are the sole responsibility of the customer.
6. Pre-books are fulfilled according to the varieties and quantities submitted. Ramirez Wholesale Flowers is not responsible for shortages or overages resulting from the customer's quantity estimates.
7. Product ordered in excess of the customer's needs is not eligible for return, refund or credit.

Substitutions

8. If a requested item is unavailable, Ramirez Wholesale Flowers may offer a substitute of comparable color, variety, style or value.
9. Customers are expected to remain open to substitutions when submitting a pre-book.
10. Substitutions are communicated by phone, text or email. Approval by reply, or acceptance of the product at pickup or delivery, constitutes acceptance.
11. Accepted substitutions are final and are not eligible for refunds, discounts or credits.
12. If a substitution is declined and no suitable alternative is available, the unavailable item will be credited to the customer's account.
13. If the customer cannot be reached regarding a substitution, the item will be credited to the customer's account.

Product quality and variation

14. Natural variation in color, shade, head size, stem length and bloom stage is characteristic of fresh flowers and does not constitute a defect.
15. Differences between product photographs and delivered product are not eligible for refunds or discounts.

Minimums and pricing

16. Pre-books require a minimum order of $400.
17. Wholesale pricing is based on current market conditions and may vary with season and demand. Holiday and peak-season pricing may be higher.

Timing, changes and cancellations

18. Pre-book requests should be submitted at least 14 days before the scheduled date. Requests submitted with less notice are subject to reduced availability.
19. Changes may be requested up to 10 days before the scheduled date and are subject to availability.
20. Pre-books may be cancelled up to 10 days before the scheduled date, and payment will be issued as store credit. Cancellations within 10 days of the scheduled date will not be accepted.

Payment

21. Payment is due when the pre-book is placed. Established accounts should contact their representative regarding payment terms.

Pickup and delivery

22. Pickup orders must be collected on the scheduled date during business hours.
23. Local delivery is subject to service area, minimums and fees.
24. Once product has been picked up or delivered, care and handling are the responsibility of the customer. Quality concerns must be reported under the Claims terms below.

Claims

25. Quality concerns, shortages or incorrect items must be reported within 24 hours of pickup or delivery and accompanied by photographs. Claims submitted after this period may not be accepted.
26. Approved claims are issued as store credit.

Contact

Your sales representative · Main office (760) 602-8348 · info@ramirezflowersinc.com

Warehouse: 2575 Pioneer Ave, Unit 107, Vista, CA 92081